Policies

SHIPPING

Orders will be processed 5-7 business days after a payment has been received (unless otherwise stated). Shipping times vary and can take anywhere between 3-7 business days (United States) and 1-3 weeks (International).

If you provide us with an incorrect/incomplete address/name and your order is returned back to us, it will be at the expense of the customer to purchase a new shipping label with the correct shipping details. If the customer refuses to pay for the updated shipping label, the order will be refunded less the shipping cost.  

REFUNDS

ALL SALES ARE FINAL. The only exception being manufacturing defects. You may request a refund through our Contact Us with your order number and proof of damage. Price of shipping will be covered by Doom Lagoon.